There is no minimum order amount.
The price will depend on the length of the rental period. The minimun price is the equivalent of 3 days of rental.
The minimum period for ordering is 3 hours. However, if you have an emergency and need something urgently, you can contact us by phone / WhatsApp and we will try to help you.
We currently cover the entire territory of the island of Gran Canaria
Yes, without any problem. In the case of rental of car seats, we will meet you at the petrol station inside the airport area once you have collected your rented car.
No problem, with your flight number we will be able to adjust the time of delivery according to the new schedule.
No, it is free.
- For web reservations, the payment can be made by credit card, transfer or Paypal
- For phone / WhatsApp reservations, we will use "PayGold", which is a link to a payment platform that will be sent to you via SMS or email.
- For cash payments, the payment must be made at the same moment of the delivery of the equipment and in the exact amount of the value of the order.
Yes, a deposit will be required. Security deposits depend on the rented product, but in all cases, are amounts between 10€-30€ per item.
The deposits can be paid by cash or we can withhold the amount from your bank account.
Deposits will be immediately refunded at the moment of the delivery once the rented equipment has been checked by Your Travel Baby. The same method of payment used for deposit will be used for the refund.
If you inform us within 24 hours of delivery we will solve it as urgently as we can.
If it is small damages such as rubbing, scratches, etc. derived from normal and habitual use nothing happens.
For serious damages/lost/stolen equipment, deposit will be not refunded.
If you do not find what you are looking for on the web, send us an email to email@example.com or contact us by phone or Whatsapp, explaining what you need and we will do everything possible to get it.
All our equipment is thoroughly disinfected and cleaned after each use with bactericidal and virucidal products, according to the current regulations. The fabrics are washed using steam or pressurized water machines when necessary.
After this process, the product is stored and cleaned again before renting it again.
We understand that it is currently very difficult to know if you will finally need our services or not, so we are not charging any cancellation costs in any case.